What are some good ways to manage difficult clients as a lawyer?

Listen to the client, understand their needs and address their concerns in a timely manner.

Establish clear expectations and boundaries with the client.

Remain professional and impartial at all times.

Stay organized and up to date with all relevant case materials.

Stay consistent with the client by responding to emails and phone calls promptly.

Follow up with the client to ensure that they are satisfied with your services.

Take notes during meetings and phone calls to ensure that nothing is missed.

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