What does a support engineer do? How do I become one? What should I learn?

Support engineers provide technical assistance and troubleshooting for customers.

They handle customer inquiries, diagnose technical issues, and advise on solutions.

They may need to coordinate with other departments to resolve customer issues.

To become a support engineer, you should have strong technical skills, excellent customer service skills, and problem-solving abilities.

You should have a degree in computer science or a related field.

You should learn programming languages, software development, database management, and system design.

You should also develop strong communication, customer service, and problem-solving skills.

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